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Yes. Replacement lids can be found on our webshop or via your country distributor  distributor finder

We can only ship to these countries at this time. We might sell our products to retailers or distributors in your specific country. Please see the International Distribution partners (link to distributor finder)

We can only refund or exchange items that were purchased directly from mycontigo.com. If you would like a refund or exchange for an item purchased elsewhere, you must return to the place of purchase because they are responsible for your warranty. All items purchased at mycontigo.com are covered under both a Manufacturing Warranty and a Satisfaction Guarantee. Check out our Return Policy for more details.

If you purchased the item from our website, please contact Kambukka bvba and someone will contact you with information on how to exchange your item. If the item was not purchased from our website, please return to the original place of purchase for an exchange or refund.

I'm interested in becoming a distributor of Contigo® products. What do I need to do?

Send us an email at info@mycontigo.com or go to our contact section and fill out the form to have someone contact you.

I'm interested in customizing your products. Do you do custom logos and imprinting?

Yes we offer this service. Either contact the distributor in your country (link to distributor finder) or contact us by sending us us an email at info@mycontigo.com or go to our contact section and fill out the form to have someone contact you.
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Avoid cleansers containing bleach, chlorine, and/or other harsh chemicals. Always store the mugs and cups with the lids removed. This will prevent moisture from becoming trapped in the mug or lid, which can lead to the growth of mold.

To maximize the life of your new Contigo® product, we recommend hand washing because it is gentler than using the dishwasher as dishwashing detergents can be abrasive. For specific information on whether your mug or cup is dishwasher safe, please read the Care & Use Instructions for your product. All of our lids are dishwasher safe.

All of the products we currently sell are BPA free.

No. All of our products are latex-free.

Check out our shoplocator to find the nearest retailer in your region. (link to shoplocator)

Yes. Contigo is a US based company. Check out the US website www.gocontigo.com for more information.

You will need to contact specific stores in your area to check whether our products are currently in stock. We do not have access to the inventory levels at individual stores.

You can take a look at our Retailers page, you can visit our E.U. website, or you can contact one of our international distributors directly for more information:



US distributrion:

Ignite USA Attn: Contigo Customer Service

954 W. Washington Blvd.

MC 37, 7th Floor

Chicago, IL 60607

www.gocontigo.com



Australia Distribution:

DKSH Australia Pty. Ltd.

Unit 3, 5 Meridian Place

Norwest Business Park

Bella Vista NSW 2153

Australia

Tel: +61 2 8884 6000

www.dksh.com/australia





Japan Distribution:

Daisaku Shoji Ltd.

12F, The Imperial Hotel Tower

1-1-1, Uchisaiwai-Cho, Chiyoda-ku

Tokyo, Japan

Tel: +81 3 3539 4000

www.daisaku-shoji.co.jp/p_contigo. South America Distribution:

Grupo Alca, C.A.

Caracas, Venezuela

Tel: +011-58-416-633-2052

info@comprameloya.com

www.comprameloya.com