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Delivery within 2 days

Personalise (up to 7 days delivery)

Frequently asked questions

Your personalised bottle

How long will it take for my personalised bottle to be delivered?

We will always try to deliver as quickly as possible, but please note that it can take up to 7 working days for you to receive your item. But look at it this way... you’ve got something great to look forward to!

Can my personalised bottle go in the dishwasher?

No. Personalised bottles should be hand washed.

I’ve just received my super-cute Kambukka bottle, but I’m not 100% happy. What should I do?

It goes without saying that we always try to go the extra mile for our customers, but we’re only human at the end of the day, so mistakes can sometimes happen.

Please don’t hesitate to contact us at the following e-mail address: customerservice@kambukka.com.

It would really help us a lot if you could send us a picture and proof of purchase, too. We promise we’ll help you as soon as we can!

I really love the idea of personalising Kambukka and I’d like to get several bottles personalised. Is that possible?

Yes, of course! Kambukka is all about ease of use, which is why we also want to make it easy for you to personalise multiple bottles.

During the personalisation process, what do the red areas mean?

We’re always happy to help you get going with the personalisation process. For some bottles, you’ll find there are restrictions on what we can personalise.

So if you put your personalised message between the red areas, this section will be printed for you.

Why can’t I get all bottles personalised?

Here at Kambukka, we like to innovate and follow the latest trends. So it’s possible that certain colours might be out of stock, which means we don’t have the option to personalise them.

Can I also get large quantities personalised?

Yes, of course! If you’re interested in that, please take a look at our co-brand page and go all the way. You can always contact us for larger orders as well.

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