Frequently Asked Questions

Products will only be delivered to countries in which the website allows. Excluding islands.

Belgium

The Netherlands

Germany

France

Austria

Italy

Spain

Luxembourg

Denmark

Estonia

Latvia

Lithuania

Finland

Greece

Hungary

Ireland

Poland

Slovakia

Croatia

Slovenia/Czech

Romania

Bulgaria

Sweden

Portugal

Faulty given addresses are the responsibility of the customer and can bring additional costs. Unless otherwise stated, our prices do not include transportation or delivery of the goods to the customer. The costs of transportation and delivery will be mentioned separately.

Goods will only be shipped after payment of the full amount.
Delivery will be free of charge:

In Belgium, France, The Netherlands and Germany with a purchase of €45 or more.

In Denmark, Austria and Poland with a purchase of €60 or more.

In Italy, Spain, Finland, Hungary and Portugal with a purchase of €70 or more.

All other countries where Bibo Brands bvba delivers, with purchase of €80 or more.

The shipping costs vary from country to country.

Belgium: €4.50

Netherlands: €4.20

Germany: €3.95

France: €4.95

Italy/Spain: €8.95

Luxembourg: €6.50

Bulgaria: €14.95

Denmark: €6.30

Estonia/Latvia/Lithuania: €14.95

Finland: €10.95

Greece: €10.95

Hungary: €9.00

Ireland: €10.95

Croatia: €14.50

Austria: €6.00

Poland: €7.95

Portugal: €10.95

Romania: €14.50

Slovenia/Slovakia: €8.95

Czech Republic: €7.50

Sweden: €10.95

Shipping of packages will take, depending on the country 1 to 4 days:

Belgium / Luxembourg / Netherlands: 1 working day

France: 2 working days

Germany: 2 working days

UK: 3 working  days

Ireland : 3 working days

Italy: 4 working days

Spain: 3 working days

Other European countries : 3-4-5 working days

Once your package is shipped, you will receive an email from the webshop system. Also, the transporter will send an email stating that the goods were retrieved and are being prepared for delivery. You can use this mail to postpone the delivery or modify the delivery address.

Once your order has been shipped out we will send you a shipping confirmation email that includes your tracking number.

To check the status of your package, please click on the link and it will take you to the shipping vendors website. This function allows you to track your package using the tracking code provided in the email.