Frequently Asked Questions
Shipping and delivery
Which countries does KAMBUKKA ship to?
Products will only be delivered to countries in which the website allows. Excluding islands.
Belgium
The Netherlands
Germany
France
Austria
Italy
Spain
Luxembourg
Denmark
Estonia
Latvia
Lithuania
Finland
Greece
Hungary
Ireland
Poland
Slovakia
Croatia
Slovenia/Czech
Romania
Bulgaria
Sweden
Portugal
Faulty given addresses are the responsibility of the customer and can bring additional costs. Unless otherwise stated, our prices do not include transportation or delivery of the goods to the customer. The costs of transportation and delivery will be mentioned separately.
How much are the shipping costs?
Goods will only be shipped after payment of the full amount.
Delivery will be free of charge:
In Belgium, France, The Netherlands and Germany with a purchase of €45 or more.
In Denmark, Austria and Poland with a purchase of €60 or more.
In Italy, Spain, Finland, Hungary and Portugal with a purchase of €70 or more.
All other countries where Bibo Brands bvba delivers, with purchase of €80 or more.
The shipping costs vary from country to country.
Belgium: €4.50
Netherlands: €4.20
Germany: €3.95
France: €4.95
Italy/Spain: €8.95
Luxembourg: €6.50
Bulgaria: €14.95
Denmark: €6.30
Estonia/Latvia/Lithuania: €14.95
Finland: €10.95
Greece: €10.95
Hungary: €9.00
Ireland: €10.95
Croatia: €14.50
Austria: €6.00
Poland: €7.95
Portugal: €10.95
Romania: €14.50
Slovenia/Slovakia: €8.95
Czech Republic: €7.50
Sweden: €10.95
How long does it take for my order to be delivered?
Shipping of packages will take, depending on the country 1 to 4 days:
Belgium / Luxembourg / Netherlands: 1 working day
France: 2 working days
Germany: 2 working days
UK: 3 working days
Ireland : 3 working days
Italy: 4 working days
Spain: 3 working days
Other European countries : 3-4-5 working days
Once your package is shipped, you will receive an email from the webshop system. Also, the transporter will send an email stating that the goods were retrieved and are being prepared for delivery. You can use this mail to postpone the delivery or modify the delivery address.
How can I track my order?
Once your order has been shipped out we will send you a shipping confirmation email that includes your tracking number.
To check the status of your package, please click on the link and it will take you to the shipping vendors website. This function allows you to track your package using the tracking code provided in the email.